Builder Testimonials (What the builder’s say)
Homeowners Testimonials

Gary Chronister –VP of Operations, Western Pacific Housing
“Morgan Framing is undoubtedly one of the most reliable and capable customer care companies I have found in Southern California. They have great people I can depend on to complete a job from start to finish in a most professional manner. Any good thing you want to say about a service company can be said of Morgan Framing. Morgan Framing is pure gold in my book.”

Pat Van Daele – President and COO, Van Daele Development Corporation
“Morgan Framing has a tremendous amount of integrity. And by that I mean, they identify what the problem is and fix it when they can and when they can’t, they help find the solution. They don’t make up answers. They give us high quality work and they carry it out meticulously. That is rare in the industry. They also perform all the work thoroughly and cleanly. These things are critical to us. When the solution is not apparent, we bring in John and he finds the answer and gets the results that everyone needs. John Morgan’s company instills in the homeowner confidence in the builder. We have received exceptional results from Morgan Framing.”

Tom Swanson – Dir. of Quality and Customer Care, Standard Pacific Homes
“I can always count on Morgan Framing to do the job right, clean and fast. One of the things I appreciate about them is that they are all extremely professional. Their “one-stop shop” approach to service works great for me.”

Heather Lambert – Offsite/Construction Purchasing Coordinator San Diego Division, Western Pacific Housing
“I have had the pleasure of working with Morgan Framing for the past 5 years, both with the Orange County and San Diego County divisions of Western Pacific Housing. In that time they have always been reliable, professional, and readily available to provide unsurpassed quality in all aspects of their work. I look forward to many more years with Morgan Framing on our WPH team.”

Russell Jorgenson – Customer Service Rep, Shea Homes
“Morgan Framing performs testing for water leaks that are found in showers, windows and other areas for us. I like the fact that they schedule with the homeowners and take care of the issue until completion. Our homeowners have been very satisfied with the PBS repairs and workers.”

Phil Kindsrand – Customer Service Rep, Ryland Homes
“PBS is great! When I have a job I need to get done, PBS has always come through for me.”

Homeowners Testimonials (What the homeowners say) top

Mr. Stewart
“[The] PBS staff conducted themselves in the most professional manner I have witnessed in some time. My job puts me in contact with contractors on a daily basis and I can say, your staff is one of the best in San Diego County.”
“I was concerned about how my house would look after being chipped, torn apart, and re-stuccoed. Your staff was there from the beginning, explaining what would happen, how the work would progress, and how the final product would look. They were correct; in fact, the finished product is better than anyone could imagine.”

Mrs. Corpus
“I would like to tell you that you have a wonderful staff. Despite the fact that I gave them a hard time on some occasions, they continued to be very respectful and polite. The employees that did my house . . . were industrious and meticulous in performing their jobs. It was very noticeable that everybody knew their job and that they were all experienced.”

Mr. & Mrs. Merrill
“All the men from Professional Builders Service came in and explained how each step would be performed and followed through to the end. This information was very helpful in understanding the how and why of every operation.

“When it came to painting, [the PBS workers] really did a great job. I was totally surprised! The window areas look like brand new when they finished.

“While the crews were here conducting work for their particular disciplines, we were very surprised and thankful to see at the end of each day how they cleaned up the entire area. Scraps and dirt were never left behind. The grass, patio and walkways were all washed down and left in a clean presentable manner. When we entertained, our guests did not realize we were having work performed outside until we informed them.

“We would like to take this opportunity to give special thanks to [PBS] for keeping this project on track through team spirit.”

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